Refund policy
Returns
We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Items that cannot be returned include:
-
Custom or personalized products
-
Digital downloads
-
Sale or clearance items
-
Gift cards
To start a return, contact us at houseofhippies44@gmail.com with your order number and the item you wish to return. Returns sent back without approval may not be accepted.
Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds are issued to your original payment method within 5–10 business days. Shipping fees are non‑refundable.
Exchanges
If you need a different size or color, contact us within 14 days of delivery. We’ll guide you through the exchange process depending on product availability.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, email us within 48 hours of delivery with photos of the item and packaging. We’ll replace the item or issue a refund at no cost to you.
Cancellations
Orders may be canceled within 12 hours of purchase. After this window, the order may already be in processing and cannot be canceled.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service.
Contact Us
For questions about returns or refunds, reach out at houseofhippies44@gmail.com